Shared Team Inbox
Your whole team answers customers from one WhatsApp number. Chats are shared, so nothing is stuck on one person's phone. You can give a chat to a teammate.
23 tools, from your product list to a paid order and its invoice. Here is what each one does, in a few short lines.
One number, your whole team.
Your whole team answers customers from one WhatsApp number. Chats are shared, so nothing is stuck on one person's phone. You can give a chat to a teammate.
Writes a reply for you to check and send. It answers from your own notes, not from guesses. You can switch it off at any time.
A customer's voice note is turned into text under the message, so your team can read it.
Needs the voice to text switch turned on for your business.
Send to the people who matter, not to everyone.
Send an offer to a list in one go. Sending carries on in the background, so you can close the page. See who got it, who read it and who replied.
Set the day and time, in India time, and the broadcast sends by itself. See which ones are Manual and which are Scheduled. People who typed STOP are always left out.
Save a group by a rule, like "paid, but no order in 60 days". See how many people are in it, then send a broadcast to that list. People who typed STOP are always left out.
Your products, ready to send in chat.
Bring in your website's products, or type your own list. Both sit in one place, and the prices are yours to set.
Sync your Meta catalogue into WAGenie. Then send one product, or several, right inside the chat.
A regular buyer types a code and a quantity, like "1859 x 12". That starts the order, with no back and forth. Made for wholesalers and repeat buyers.
From one tap to a paid order, online or in cash.
Add a Buy now button to an offer. One tap by the customer and the order starts in the same chat.
Send a payment request in the chat. The money goes to your own gateway account, straight to you.
Send a cash on delivery order from the chat. Take an advance in cash if you like. The order turns Paid when your team confirms the cash. The customer can still pay online by link.
Every step told to the customer, and the invoice sent.
Every order and its status in one list. See what is paid and what is still waiting, and open the chat with that customer.
Move an order through the steps you choose. The customer gets a message at each step, with the products in it.
Type your business and tax details once. WAGenie makes a GST invoice in one of two looks and sends it on WhatsApp after payment. A refund makes a credit note.
Made from what you type. Check your tax details with your accountant. Sent only while the customer's 24 hour chat window is open. Otherwise you download the PDF.
Thank them, remind them, and ask for a review.
A thank you after payment, an offer a little later, and a nudge when a payment fails. They send by themselves. You can edit the words or turn each one off.
A payment link ends at the time you choose. Before it ends, the customer gets one reminder with a Pay now button. A paid order stays paid.
A few days after a customer pays, WhatsApp asks for a Google review, with your own link. You choose the wait. A customer who got a refund is never asked.
Needs one message template approved by Meta first.
Keep them in one list, and let the routine work run by itself.
Keep every customer in one list. Add tags like Bride or Wholesale, and your own fields like a birthday. Bring in hundreds at once from a file. Download your contacts as a file.
Track every deal on a board. Drag a deal from one stage to the next, and see the whole board at a glance.
Pick what starts it, then add steps. Wait a day, send a message, add a tag. You build it by clicking, with no code, and it runs by itself.
The right access for each person, and a way to connect your own systems.
Each person sees and does only what their role allows. Admins look after the account and its settings. Agents work the chats and orders.
Connect your own systems to WAGenie. Your software can work with your data, and we can tell it when something happens, like a new message.