Features

Everything to sell on WhatsApp

23 tools, from your product list to a paid order and its invoice. Here is what each one does, in a few short lines.

1

Talk to your customers

One number, your whole team.

3 features

Shared Team Inbox

Your whole team answers customers from one WhatsApp number. Chats are shared, so nothing is stuck on one person's phone. You can give a chat to a teammate.

AI Helper

Writes a reply for you to check and send. It answers from your own notes, not from guesses. You can switch it off at any time.

Voice Notes to TextNEW

A customer's voice note is turned into text under the message, so your team can read it.

Needs the voice to text switch turned on for your business.

2

Reach the right people

Send to the people who matter, not to everyone.

3 features

Broadcasts

Send an offer to a list in one go. Sending carries on in the background, so you can close the page. See who got it, who read it and who replied.

Scheduled BroadcastsNEW

Set the day and time, in India time, and the broadcast sends by itself. See which ones are Manual and which are Scheduled. People who typed STOP are always left out.

Saved ListsNEW

Save a group by a rule, like "paid, but no order in 60 days". See how many people are in it, then send a broadcast to that list. People who typed STOP are always left out.

3

Show what you sell

Your products, ready to send in chat.

3 features

Products and Imports

Bring in your website's products, or type your own list. Both sit in one place, and the prices are yours to set.

WhatsApp Catalogue

Sync your Meta catalogue into WAGenie. Then send one product, or several, right inside the chat.

Typed Product Codes

A regular buyer types a code and a quantity, like "1859 x 12". That starts the order, with no back and forth. Made for wholesalers and repeat buyers.

4

Take the order and the money

From one tap to a paid order, online or in cash.

3 features

Buy Now Button

Add a Buy now button to an offer. One tap by the customer and the order starts in the same chat.

Payment Links

Send a payment request in the chat. The money goes to your own gateway account, straight to you.

Cash on DeliveryNEW

Send a cash on delivery order from the chat. Take an advance in cash if you like. The order turns Paid when your team confirms the cash. The customer can still pay online by link.

5

Deliver and invoice

Every step told to the customer, and the invoice sent.

3 features

Orders

Every order and its status in one list. See what is paid and what is still waiting, and open the chat with that customer.

Order StepsNEW

Move an order through the steps you choose. The customer gets a message at each step, with the products in it.

GST Invoice and Credit NoteNEW

Type your business and tax details once. WAGenie makes a GST invoice in one of two looks and sends it on WhatsApp after payment. A refund makes a credit note.

Made from what you type. Check your tax details with your accountant. Sent only while the customer's 24 hour chat window is open. Otherwise you download the PDF.

6

Follow up and bring them back

Thank them, remind them, and ask for a review.

3 features

Order Messages

A thank you after payment, an offer a little later, and a nudge when a payment fails. They send by themselves. You can edit the words or turn each one off.

Payment RemindersNEW

A payment link ends at the time you choose. Before it ends, the customer gets one reminder with a Pay now button. A paid order stays paid.

Review RequestsNEW

A few days after a customer pays, WhatsApp asks for a Google review, with your own link. You choose the wait. A customer who got a refund is never asked.

Needs one message template approved by Meta first.

7

Know every customer

Keep them in one list, and let the routine work run by itself.

3 features

Contacts and Tags

Keep every customer in one list. Add tags like Bride or Wholesale, and your own fields like a birthday. Bring in hundreds at once from a file. Download your contacts as a file.

Sales Pipeline

Track every deal on a board. Drag a deal from one stage to the next, and see the whole board at a glance.

No-Code Automations

Pick what starts it, then add steps. Wait a day, send a message, add a tag. You build it by clicking, with no code, and it runs by itself.

8

Run it as a team

The right access for each person, and a way to connect your own systems.

2 features

Roles and Permissions

Each person sees and does only what their role allows. Admins look after the account and its settings. Agents work the chats and orders.

API and Webhooks

Connect your own systems to WAGenie. Your software can work with your data, and we can tell it when something happens, like a new message.

New to selling on WhatsApp? We will help you start.See all plans →Get started