Send offers, follow up leads, take orders and collect payments, in one chat.
WAGenie is WhatsApp automation with AI, on the official WhatsApp Business API. Send offers to people who agreed to hear from you. The AI answers customer questions from your own business notes, at any time of day, and your team can take over any chat. Follow up every lead and every abandoned basket, take orders, and send payment links and GST invoices, all in the chat your customers already use. The money goes straight into your own payment gateway account.
New to WhatsApp for business? Start here.
What is WhatsApp automation?
The free app or the official API, and the three rules every business must follow.
WhatsApp automation →The official WhatsApp Business API
What it is, how you get it, and what Meta charges. We help you set it up.
WhatsApp Business API →A WhatsApp CRM for orders and follow ups
Every customer, chat, order and payment in one place. Not a browser extension.
WhatsApp CRM →Your customers are already chatting with you. Your orders should not live in the chat.
Orders live in the chat, in notes and in memory
One system takes the order and the payment
Whether you sell kurtas, biryani, tuition seats or wholesale rolls, the pattern is the same. A chat becomes an order, the order becomes a payment, and the payment becomes a repeat customer.
One place instead of five tools. From the first chat to the sale, without the manual work.
Not five tools stitched together. One system that already knows your customer, your order and your money.
Four ways AI grows your business on WhatsApp.
Hands-off for the routine. A person for what matters.
Answers every question, day and night.
The AI reads the whole chat and answers from your own business notes, in your words. A customer asks at 11 at night and gets an answer, not silence.
If the AI does not know, it says it will check. It does not guess. You can switch it off at any time.
Hands the chat to the right person, with a summary.
When a customer looks ready to buy, is upset, or asks for a person, the AI passes the chat to the right teammate or team. It adds a short title and a note on what was said.
Smart hand-off is off until you switch it on in Settings. You choose how the person is picked.
Follow ups that go out by themselves.
Set a follow up once and it goes out when a customer goes quiet. If a customer asks to stop, in any words, the AI understands and the follow ups stop for good.
The follow up goes out as the text you set. The AI's part is understanding a request to stop.
Understands voice notes.
A customer's voice note is turned into text under the message, and the AI reads it like any other message. So the answer fits what they actually said.
The AI reads words. A photo shows to it as its caption only.
Different businesses. The same chat. The same result.
See how WAGenie fits the way you already sell.
Grocery and daily needs
Regulars send the same list every week. Send one basket, one payment link.
Boutiques and fashion
Customers ask for size and colour all day. Send the product, take the basket, collect the payment.
Gift and print shops
Custom orders need an advance. Send a payment request for the exact amount.
Cloud kitchens and cafes
Regulars order the same dishes. Share your menu, take the order, send the link.
Bakeries and sweet shops
Festival season floods your chats. Send one offer to your whole list and let one tap start the order.
Tutors and coaching classes
Parents ask about fees and batches, often at night. Answer fast and collect the fee by link.
Wholesalers and distributors
Repeat buyers know your codes. They type a code and a quantity.
Salons and studios
Customers cancel at the last minute. Ask for a small advance by link.
Home services
You quote in chat. Send a payment request for the agreed amount.
Property agents
Leads come from many places and go cold fast. Keep each one in a pipeline and collect a booking amount by link.
Do not see your business here?
Chat with us on WhatsApp. We will map WAGenie to the way you sell.
More of your chats end in a paid order.
Here is what changes when your selling moves into one system.
Fewer lost orders
Every chat that asks for a price can end with a payment link, not with silence.
Paid faster
The payment link sits right under the order, so customers pay while they are still in the chat.
Repeat sales, by themselves
An offer goes out after each payment, and your regulars hear about every special.
A team that stops retyping
Products, prices and replies are ready. Your people handle only the chats that need a person.
*It depends on your product, marketing and spend.
No technical knowledge needed. We help you start.
Start in 5 minutes
Already have the WhatsApp Business API and a payment gateway account? WAGenie is designed to get you started in 5 minutes.
Keep these handy
- Your WhatsApp Business API number, already working with Meta
- Your Phone number ID
- Your WhatsApp Business Account ID
- Your access token (the long secret code from Meta)
- Your Razorpay Key ID and Key Secret
You paste these into your own WAGenie screen. Never type them in the form on this website.
We help you set up
No WhatsApp Business API yet? No payment gateway account yet? We help you get both, then connect them for you.
Four small steps. We walk with you.
- 1A Facebook account. Your personal one is fine.
- 2A Meta business account. We help you create it.
- 3A phone number that is not on WhatsApp now. A new SIM works.
- 4A payment gateway account, like Razorpay. We help with this too.
Not sure about any of these? Choose Not sure in the form. We will guide you.
Built to keep your money and your customers safe.
Your own payment account
Customers pay into your own payment gateway account. WAGenie never holds your money and takes no cut.
The AI never creates an order
Orders begin only from a basket, a typed code, a Buy now tap or a person.
Every business is kept separate
Each business sees only its own data. Roles decide who can do what, and a change log records what changed.
Know what you pay before you start.
Four parts, each one clear.